Are your caregivers and nurses qualified and experienced?
Yes, our caregivers and nurses are highly qualified, licensed, and experienced professionals. They undergo thorough background checks, continuous training, and possess the expertise necessary to deliver exceptional care.
What safety measures do you have in place for your caregivers and clients?
We place a strong emphasis on safety through the implementation of rigorous hygiene practices, the provision of personal protective equipment (PPE), regular health screenings for our staff, and adherence to all recommended safety protocols. Additionally, all our healthcare providers are certified first aiders through the American Safety and Health Institute.
Can I request additional services or modify my care plan as needed?
Absolutely! Our care plans are adaptable. If your needs change or you require additional services, we are flexible and can adjust the plan accordingly.
How soon can I expect to begin receiving services after contacting Carezone Home Health Care?
Once contacted, we aim to initiate services promptly based on your needs and our availability. Our team strives to establish a suitable start date that meets your requirements.
Are your home health care services available 24/7 or on specific schedules?
Our services can be arranged on flexible schedules, including around-the-clock care if required. We tailor care plans to accommodate your specific needs and preferred timing.
In which areas does Carezone Home Health Care offer its services?
We proudly serve all areas in the UAE. Please contact us to confirm if we cover your specific area.
Can I personalize the services and schedule according to my needs?
Absolutely! We understand the importance of personalized care. Our services are customizable to suit your unique requirements. We collaborate with you to create a tailored care plan that aligns with your needs and preferences. .
What are the minimum booking hours?
For childcare/babysitting and our elderly care services, we have a minimum booking requirement of 4 hours. For home nursing visits involving IV medications, infusions, and wound care, the minimum booking is one hour. Please contact our booking team to discuss your specific needs. We are more than happy to organize a customized care package for you.
How do I make a booking?
You can contact our Booking Team on 055 581 1796 or send a WhatsApp message to 055 581 1796. Alternatively, you can complete the online booking request on our website and we will call you back at your convenience.
What services does Carezone Home Health Care provide?
At Carezone Home Health Care, we provide a range of specialized services, including childcare, elderly care, doctor and nurse consultations on call, clinical care, IV drip administration, and laboratory services at home. We also offer personalized care for individuals with special needs. Our dedicated team is committed to delivering high-quality, convenient, and compassionate healthcare tailored to your unique needs.
Can the staff handle cooking and cleaning while taking care of my loved one?
Unfortunately, our team members are not designated as domestic helpers, and their primary focus is on caring for your loved one. Therefore, cooking and cleaning services are not within their scope of responsibilities.
How can I pay for the service?
All payments must be made in advance of any service. Payment options include cash, payment link, or bank transfer.
We are planning a trip with our dad. Can a nurse accompany us?
Certainly! Our nurses and caregivers can accompany your loved one abroad or to any local destination to provide support and meet their needs, ensuring your requirements are met.